How we look after each other

Community guidelines

The Residence Support Committee forum is a space for residents of Major Housing Association to support each other. To keep it friendly and useful, please:

Be respectful. Disagree with ideas, not people. No harassment, hate speech, threats or personal attacks.
Protect privacy. Don't post anyone's phone number, full address, photos or private details, including your own. Don't name individual staff or neighbours in complaints.
Stay on topic. Post in the right category and search before starting a new topic.
No adverts or spam. Occasional community notices are fine; commercial selling is not.
Use the right channel for repairs and emergencies. The forum is for discussion. To report a repair, or in an emergency, contact Major Housing Association directly.
Report problems. Use the “Report” link on any post that breaks these rules. Moderators may edit or remove posts and suspend accounts.

Privacy notice

Committee: please review this section with your data protection lead before going live.

When you join we store your name, email address, the flat/house number and postcode you give us, your password (encrypted, so nobody can read it) and the posts you write.

Your name, profile and posts are visible to other logged-in residents.
Your email address and address are only visible to committee moderators, and are used to confirm you're a resident and to send you account emails.
We don't sell or share your details, and don't use advertising or tracking cookies. We use one essential cookie to keep you logged in.
To see, correct or delete your data, or close your account, contact the committee.